QuickSale

Terms & Conditions

Last Updated: May 2025

1. Acceptance of Terms

By creating an account, accessing, or using the QuickSale platform ("Platform"), you agree to be bound by these Terms & Conditions ("Terms"). QuickSale is operated by Kaloo Technologies ("Company", "we", "our", "us"). If you do not agree to these Terms, do not use the Platform.

These Terms constitute a legally binding agreement between you and the Company. By clicking "I agree" during registration or continued use of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

QuickSale is a cloud-based Point of Sale (POS) platform that enables businesses to:

  • Manage products and inventory
  • Process sales and generate invoices/receipts
  • Manage cashiers and staff with role-based permissions
  • Accept mobile money payments via integrated wallet
  • Create and share payment links for remote payments
  • View sales reports, analytics, and dashboards
  • Withdraw funds via mobile money disbursements

3. Account Registration & Eligibility

3.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use QuickSale. By registering, you represent that you meet these requirements.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to:

  • Create a strong, unique password
  • Not share your account credentials with unauthorised individuals
  • Notify us immediately if you suspect unauthorised access to your account
  • Accept responsibility for all activities under your account

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update your information as necessary. We reserve the right to suspend accounts with inaccurate or misleading information.

4. Store Management

4.1 Store Creation

Upon registration, you may create one or more stores on the Platform. The first store you create grants you admin privileges. All stores are subject to these Terms and applicable subscription plans.

4.2 Cashier Management

As a store admin, you may add cashiers who can process sales on your behalf. You are responsible for:

  • Managing cashier access and permissions
  • All transactions processed by your cashiers
  • Removing access for terminated or unauthorised staff

4.3 Store Data

You retain ownership of your business data (products, orders, customer records). We do not claim ownership of your content. However, you grant us a licence to store, process, and display this data as necessary to provide the service.

5. Subscription & Billing

5.1 Free Trial

New stores receive a 7-day free trial with full access to all features. No payment information is required during the trial period.

5.2 Subscription Plans

After the trial period, continued use requires an active subscription. Subscription plans and pricing are displayed on the Platform and may be updated from time to time with reasonable notice.

5.3 Plan Changes

You may upgrade or downgrade your subscription plan at any time. Changes take effect at the next billing cycle unless otherwise specified.

6. Fees & Payment Processing

6.1 Service Fees

The following fees apply to transactions processed through the Platform:

Fee TypeRateDescription
Payment Processing1%Charged by the payment provider for mobile money collection
QuickSale Service Fee2%Platform service fee for payment facilitation
Total Collection Fee3%Total fee on each mobile money collection
Withdrawal FeeConfigurableService fee on wallet withdrawals (default 1%) plus processing fees

6.2 Fee Bearer

Store admins can configure whether the service fee is borne by the merchant (deducted from the received amount) or the customer (added to the payment amount). This setting can be changed in the wallet settings page.

6.3 Fee Changes

We reserve the right to modify fee structures with at least 30 days' notice. Continued use after the effective date constitutes acceptance of the new fees.

7. Wallet & Mobile Money

7.1 Wallet Service

The wallet feature is optional and can be enabled during or after store registration. By enabling the wallet, you agree to additional wallet-specific terms:

  • The wallet stores funds received from mobile money collections
  • Wallet balances are not interest-bearing
  • Funds can be withdrawn via mobile money at any time, subject to a minimum withdrawal amount of K1,000

7.2 Mobile Money Integration

Mobile money services are provided through our payment partners. We are not a bank or financial institution. We act as an intermediary to facilitate mobile money transactions on your behalf.

7.3 Transaction Finality

Successful mobile money collections are final and non-reversible through the Platform. Disputes must be resolved directly between the merchant and customer. QuickSale is not responsible for refunds or chargebacks.

7.4 Withdrawal Limits

Withdrawal limits may apply based on mobile money provider restrictions and regulatory requirements. We reserve the right to delay or refuse withdrawals if we suspect fraudulent activity.

8. Payment Links

8.1 Creating Payment Links

Store admins can create payment links to receive payments remotely. Each payment link generates a unique URL and QR code that can be shared with customers.

8.2 Payment Link Liability

You are responsible for ensuring payment links are shared with intended recipients only. QuickSale is not liable for payments made by unintended parties who access your payment links.

8.3 Expiry

Payment links may have expiry dates. Expired links cannot be used to process payments.

9. Acceptable Use

You agree not to use QuickSale to:

  • Process transactions for illegal goods or services
  • Engage in money laundering, terrorist financing, or other financial crimes
  • Circumvent any security measures of the Platform
  • Interfere with or disrupt the Platform's infrastructure
  • Scrape, harvest, or extract data from the Platform without permission
  • Impersonate another person or entity
  • Use automated systems or bots to access the Platform
  • Process fraudulent or fictitious transactions

Violation of these terms may result in immediate account suspension or termination.

10. Intellectual Property

The QuickSale name, logo, software, and all associated materials are the property of Kaloo Technologies and are protected by copyright and trademark laws. You may not:

  • Copy, modify, or distribute our software or content
  • Reverse-engineer or decompile any part of the Platform
  • Use our branding without written permission
  • Create derivative works based on the Platform

11. Limitation of Liability

To the maximum extent permitted by law:

  • QuickSale is provided "AS IS" without warranties of any kind
  • We do not guarantee uninterrupted, error-free service
  • We are not liable for indirect, incidental, special, or consequential damages
  • Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim
  • We are not responsible for losses due to mobile money network failures, incorrect phone numbers, or insufficient funds
  • We are not responsible for actions or omissions of your cashiers or staff

12. Indemnification

You agree to indemnify and hold harmless Kaloo Technologies, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any rights of a third party.

13. Privacy

Your use of QuickSale is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Account Suspension & Termination

14.1 By You

You may stop using QuickSale at any time. To request account deletion, contact us at support@kalootech.com.

14.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your subscription payment fails after reasonable notice
  • We detect fraudulent or suspicious activity
  • Required by law or regulatory authority

14.3 Effect of Termination

Upon termination, your access to the Platform will cease. We will retain your data as described in our Privacy Policy. Any pending wallet balance will be disbursed to your designated mobile money account, minus applicable fees.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal claim, you agree to first contact us at support@kalootech.com to attempt to resolve the dispute informally. We will make reasonable efforts to resolve your concern within 30 days.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Zambia.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, power outages, internet disruptions, mobile network failures, pandemics, government actions, or acts of God.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the Platform or email with at least 14 days' notice. Your continued use of QuickSale after the effective date of changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and any wallet-specific terms you accept, constitute the entire agreement between you and Kaloo Technologies regarding the use of QuickSale, superseding any prior agreements or understandings.

20. Contact Information

For questions about these Terms, contact us:

  • Kaloo Technologies
  • Email: support@kalootech.com
  • Website: kalootech.com
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